Shipping policy
BABA GEMS ships worldwide from Hong Kong. Orders are typically processed within 1–3 business days. Delivery times vary by destination:
Hong Kong & Asia: 3–7 business days
USA, Europe & Australia: 7–14 business days
Rest of the world: 10–21 business days
Shipping costs are calculated at checkout based on your location and order weight. We are not responsible for customs duties, taxes, or import fees that may apply in your country. Once your order is shipped, you will receive a tracking number via email.
We are not liable for delays caused by customs or courier services.